| Group
classes
The discounted prices for group classes will
be applicable only if you choose one of the following options:
one, two or three classes per week, for the entire month.
Please note that from 1 September the due date for your
monthly payments will be the 1st of each month. Alternatively
you can choose the pay-as –you-go option. For added convenience
we encourage you to make payments via debit order.
We do not normally run group classes on public holidays.
If your regular class happens to fall on a public holiday, you
can arrange with us to make it up on another day.
If you accept the discounted monthly rate option, the money will
not be refunded or transferred to the following month. This is
in keeping with the policies of other studios in Cape Town. However,
if you let Katya know at least 24 hours in
advance that you will be missing a group class, you will
be able to make it up within 2 calendar months. In the subsequent
month please pay your regular monthly fee, but in addition to
that you can make an arrangement to make up the missed classes
from the previous month.
Pilates on the FlowinŽ
There has been some very positive feedback from our clients regarding
this unique equipment. We will now incorporate some Flowin®
training into all the group classes whenever is appropriate. Flowin®
training will add a special element to the group classes, it will
provide you with an additional challenge and will also be an opportunity
for you to do more upright and multi-dimensional movements. From
now on, please bring socks with you to all
your group classes, as socks must be worn on the Flowin®
plates. In time we will arrange to have new socks available
for purchase at reception
Group Class Bookings
We will continue booking you for the same time slots every
month for group classes, unless you give us at least 1 week’s
notice (before month-end) that you no longer wish to keep them.
Your prompt notice allows for the clients who are on the group-class
waiting lists to be booked for the following month and enables
us to change or cancel group classes, if necessary. If you are
not able to give us such notice, kindly make a deposit for the
number of your regular group classes during the first week of
the following month. We thank you for your understanding.
All the group class bookings and
changes are made by Katya on 083 235 6238, katya@pilatescapetown.com.
Please contact her in this regard and not the instructor who is
taking your class.
Private training
After completing your initial 4 private sessions, please switch
to monthly payments. To qualify for the discounted rate, please
pay in-advance by the 1st day of each month.
It is advisable to do Pilates at least once a week to enjoy its
benefits. Any additional sessions or classes requested
after the due date (1st of each month) will be charged at the
normal pay-as-you-go rate.
For private appointments, please keep in touch with your
instructor. Please make sure that you exchange telephone
numbers and email addresses when you make your first booking.
Semi-Private sessions
This is a budget friendly option. For semi-private appointments
please keep in touch with your instructor. The scheduling of semi-privates
may become complicated if, for example, your semi-private partner
is ill or away. When we introduce you to your semi-private partner,
please ensure that you exchange phone numbers and other appropriate
details. If one of the partners needs to cancel or change a session
before the 24 hour cut off time, please communicate with
each other, make a decision as a team, then contact your instructor
as to whether you would like to cancel the session altogether
or have one partner keep the booking and pay the private rate
for the appointment. The instructors cannot receive less than
their hourly rate. If you are not able to
collectively give us 24 hour notice of cancellation,
in fairness to your partner, please forfeit your regular semi-private
fee for that session. This will ensure that your partner can utilise
the appointment at the budget price.
Newsletter
Please subscribe to our newsletter on the website. We send no
more than 10 newsletters per year. We will not share your contact
details with anyone. By subscribing you ensure that your system
accepts our email and delivers it into your Inbox rather than
into your Junk Mail. Being part of our data base means receiving
news about class schedule changes, special offers, new classes,
instructors and other important studio events. If you are not
able to subscribe or have not received any of the newsletters,
please contact Katya.
Cancellations
The cut off time for cancelling or changing your booking
is strictly 24 hours before your
appointment. Please notify us of your Monday absence by
the latest Friday afternoon. Should you need to change your appointment
to another time during the same day at less than 24 hour
notice during a week or by Friday afternoon for Monday appointments,
you may be required to pay for both appointments that day, as
your original time could have been allocated to another client.
The possibility of changing times may depend on your instructor's
schedule. Due to the studio's busy schedule and the subsequent
demand for regular training times, all missed appointments and
absences will regrettably be charged for. Unfortunately
we cannot make any exceptions.
In case of an instructor's illness or absence due to other unforeseen
circumstances we will arrange for another instructor from our
team to take your session and will let you know before you come
to the studio which one of them is available. If you prefer to
work only with your regular instructor, you will not be charged
for that session.
Classes and private sessions may be transferred
to family and friends
If due to unforeseen circumstances you are unable to change or
cancel your appointment on time, you may ask a family member or
a friend to make use of your private time slot in your absence.
You may do the same for group classes but only on condition that
the person you would like to send in your place has done enough
Pilates before to cope with the physical demands of the class.
We unfortunately do not allow complete beginners in any group
classes. This is to prevent injuries and in consideration to all
the other clients.
Bank details
You may pay cash or transfer directly to this account. Unfortunately
we do not have credit card facilities.
Katya Kinski Pilates Studio
FNB, Rondebosch,
Branch code 201 509
Cheque acc 620 4642 4321
If you transfer payment for private sessions, please bring proof
of payment with you to your session or email it to your
instructor. If you transfer payment for group classes, please
email the proof of payment to Katya. As a reference,
please put down your name and, if possible, how many
private sessions or classes you are paying for. This
will ensure that we are able to book you into the relevant time
slot for the month.
Mobile Phones
In consideration to other clients please switch
off your phone at the reception before entering the class
rooms. In emergency circumstances you may keep your cell phone
next to you during your class on a vibrating mode, but please
take it outside the room if you need to answer it.
Indemnity
Generally, Pilates exercises are safe and maximum care will be
taken by the instructors. However, as with all exercise forms,
it is important to seek medical advice before starting Pilates.
Please ensure that you have any necessary medication with you
and kindly inform your instructor how to use it in an emergency.
Your Gynaecologist's consent is required if you are pregnant.
Katya Kinski Pilates Studio will not be held responsible for any
and all loss, damage, accidents or injuries of any nature arising
from any cause whatsoever.
Finally a note on Hygiene.
The studio is a 'shoe free' zone. Please remove your shoes in
the reception before entering the studios. It is advisable to
wear socks to class (especially if you suspect you have a skin
infection problem). If you don't enjoy wearing socks for Pilates,
please make clean and healthy feet a priority. Wearing
socks for Pilates on FlowinŽ plates, however, is required. No
socks, no FlowinŽ. For your safety please avoid chewing gum during
any exercise. Thank you for your understanding.
Many thanks for being part of the Katya Kinski Pilates Studio.
We look forward to assisting you in your quest to achieve your
best postural and fitness goals.
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